Terms and conditions of use

The trendmobile.co.uk website is the property of HIGH MOBILE ACCESSORIES LTD. The use of the trendmobile.co.uk site (including visiting and buying products) implies the acceptance of certain terms and conditions of use, obviously, in the form of a legal contract between the user and HIGH MOBILE ACCESSORIES LTD, therefore, it is recommended to read carefully the following paragraphs. Visiting or buying the products on the trendmobile.co.uk website automatically implies acceptance of these terms and conditions. Also, the use of any other current or future services provided by HIGH MOBILE ACCESSORIES LTD, implies the acceptance of the same terms and conditions.


General information about products and prices

 The images published on the site are in line with reality, but sometimes the color shades of the products may differ slightly, as a result of the photo execution process or the settings of your monitor. There may also be small differences in the design of the material, due to the fact that some products on the site may have the quality of a replica. Trendmobile.co.uk customers will always be informed if a product is or is not in stock, if it can be made to order, in how long it will be processed and in how long it will reach them. This information will be sent by e-mail or telephone. Images with products, offers, prices and contests are subject to change without notice. The products sold through trendmobile.co.uk are new, packaged and at the time of delivery will always be accompanied by the invoice in electronic format. The courier receipt is proof of payment, or account statement.

 

Privacy policy

 Trendmobile.co.uk has a strict policy of respecting the confidentiality of customer data. HIGH MOBILE ACCESSORIES LTD (hereinafter referred to as the Company) is the owner of the website www.trendmobile.co.uk. The company certifies that it will respect the rights conferred by GDRP(General Data Protection Regulation) on the protection of individuals with regard to the processing of personal data and the free movement of such data. The purposes of collecting data from users are: Order processing and delivery Informing users about the status of their account on www.trendmobile.co.uk Informing users about the evolution and status of orders Commercial activities Marketing and advertising Product promotion Market research Analysis of consumer behavior The company does not send spam. Any customer who has provided their personal data on the site www.trendmobile.co.uk can opt for their withdrawal from the database. The company will use the information provided by users only for the purpose for which it was collected. The company may provide the personal data provided by you to other companies with which it collaborates in order to provide the services contracted by customers, such as courier companies, companies that offer marketing and advertising services, payment services, and others, just based on a commitment of confidentiality on their part.  

User rights

Any person has the right to intervene on the data and may request free rectification, updating, completion, blocking or deletion of data if they are not used in accordance with the law, or are incomplete and inaccurate, by a written request sent to the Company according to point A . Any person has the right to object to the processing of data provided to the Company by a written request submitted to the Company in accordance with point A. Everyone has the right not to be the subject of an individual decision by the Company. Everyone has the right to justice if he considers that the protection of personal data has been violated. Everyone has the right to be informed by the Company about the processing of his personal data Everyone has the right of access to their data through a written request sent to the Company as indicated in the point below. Point A In order to exercise these rights, users are requested to submit a written request signed and dated by the preferred method: Scan by email to contact@trendmobile.co.uk. By post, courier or personal delivery at the Company's headquarters in Street.

Guarantee

The commercial guarantee of the products covers only the manufacturing defects. Products that have physical defects are not covered by the warranty, such as: bumps, cracks, shards, burnt or cracked components / parts, etc., damaged, removed or modified warranty labels or seals, products used in improper conditions, incorrect installations. The commercial guarantee of the products starts on the date mentioned in the fiscal invoice attesting the sale.

The payment

Payment for the order can be made using one of the options below:

Online with bank card via mobilpay (Visa / Visa Electron / Maestro / Mastercard) If you have chosen the "Online by bank card" payment method, it is necessary to fill in a form with the information about your card in the secure page of the payment processor. - Payments with credit / debit cards issued under the Visa and MasterCard logo (Visa / Visa Electron and MasterCard / Maestro) are made through the "3-D Secure" system developed by organizations that ensure the same level of security for online transactions as made at the ATM or in the physical environment, at the merchant. - "3-D Secure" ensures first of all that no information related to your card is transferred or stored, at any time, on the store's servers or on the payment processor's servers, this data being directly entered into Visa systems. and MasterCard. Important to know! - No fee is charged for bank card payments!

Copyright

 All content of the trendmobile.ro site (text, graphics, images, buttons, videos, scripts, programs and any other data) is the property of HIGH MOBILE ACCESSORIES LTD and / or its associates, partners and / or suppliers and is protected under copyright law. The graphics, emblem, header and images on trendmobile.ro cannot be used in connection with products or services that do not belong to HIGH MOBILE ACCESSORIES LTD, in a manner that would create confusion among customers or discredit the trendmobile.ro website or company HIGH MOBILE ACCESSORIES LTD. Any copyright infringement can be notified at contact@trendmobile.co.uk HIGH MOBILE ACCESSORIES LTD does not assume any copyright infringement, it only sells the products.

Use of the site

Accessing, visiting, using or buying the products and services presented on the trendmobile.co.uk website implies acceptance of these terms and conditions. The registration as a user of this site represents your implicit agreement regarding the receipt of electronic and telephone messages related to the products sold, this aspect can be modified or canceled later without any penalty for the customer.

Access to the website

HIGH MOBILE ACCESSORIES SRL allows unlimited access to the trendmobile.co.uk website, for personal purposes, but does not give it the right to download, modify in whole or in part, reproduce all or part of the site, without the written consent of HIGH MOBILE ACCESSORIES SRL.

Correcting erroneous information

We reserve the right to correct any omissions, errors in the display that may occur as a result of editing errors, inaccuracies or errors in the software, without prior notice. We decline responsibility for any situation that may arise due to software errors or technical defects occurring on the server. HIGH MOBILE ACCESSORIES LTD does not assume responsibility for loss of information caused by any defects or errors in the software with which the site is designed and hosted. nor does it guarantee that the site, server or e-mails sent by trendmobile.co.uk do not contain viruses or other harmful components, although it will do everything possible to prevent this from happening. We reserve the right to cancel orders without prior notice in the event of an error or typographical error.

Disputes and conflicts. Applicable law. disputes

Any attempt to gain unauthorized access to the trendmobile.co.uk website and any attempted fraud will be reported to the appropriate authorities. By using (visiting or purchasing the products) the site, the user agrees that the Romanian laws will govern the above terms and conditions of use and any dispute of any kind that may arise between the user and the company HIGH MOBILE ACCESSORIES LTD.

For any defect found following the purchase of a product on the trendmobile.co.uk website, the buyer may request the repair or replacement of the defective product. This will be done following the presentation of the product by the buyer and the finding by a representative of HIGH MOBILE ACCESSORIES LTD of the claimed defect.

Any dispute between the Clients and the Company will be settled amicably in the first phase.

Given that our goal is to always have satisfied customers, if you have problems with an order, please contact us at the e-mail address: contact@trendmobile.co.uk (response time 24-48 working hours)

Modifications

HIGH MOBILE ACCESSORIES LTD reserves the right to make changes at any time regarding the content of the trendmobile.co.uk site, the policy, the terms and conditions of use, without the need for prior notice to users in this regard, although we will be be careful to notify customers of these changes. The user of trendmobile.co.uk has the obligation to regularly check the terms and conditions of use. If you do not agree with the changes made to them by HIGH MOBILE ACCESSORIES LTD, you will stop using the site. If the user continues to use the site, it is considered that he agrees with the changes made.

Return policy

You always have 30 calendar days to decide if the item is right for you. Trendmobile.co.uk guarantees that it will return the value of any items provided that they have been kept in proper condition before return and are properly packaged when sent to the sender.

According to the legal provisions in force, "the consumer has the right to notify the trader in writing that he renounces the purchase, without penalty and without invoking a reason, within 14 working calendar days of receipt of the product".

The products will be shipped in their original form, without being damaged or used. Please let us know if you have made a return, by phone or email. The value of the returned goods will be returned within 14 calendar days from the receipt of this information. If we do not receive this information, your money will be refunded within 14 calendar days of receiving the returned products. The return form is a template and is not required, but it helps us process returns faster.

Please respect the deadline for returning the goods. The value of the returned goods will be refunded by bank transfer. The new ordered goods will be shipped with cash on delivery.

Please keep proof of shipment of the returned package until the end of the process of analysing any claim, and in the case of returned goods until the time of refund.

This return policy is valid for products purchased through the trendmobile.co.uk online store.

If you plan to return the product, do not use it! You may not use the products you have received before making a decision to cancel the sale-purchase agreement. The right of withdrawal exists to allow you to examine the product as you would in a store, not to give you 14 calendar days of free use. (Text taken in full from the European Union website)

Automatically collected non-personal data

When you access our web pages, we may automatically collect (not by registration) non-personal data (eg type of internet browser and operating system used, domain name of the web page you came from, number of visits, average time spent on the site, the pages viewed). We may use this data and distribute it to our premises in order to monitor the attractiveness of our web pages and to improve their performance or content. Security To protect your personal data from accidental or unlawful destruction, loss or alteration, and access by unauthorized persons, Trendmobile uses technical and organizational security measures, including: - access to the database is made only on the basis of user and password that are assigned only to employees and are used exclusively for the exercise of duties; - all users are obliged to keep the data to which they have access confidential; - data is accessed only from the company's equipment; - the database is backed up to one month (30 days). - the printing of the data is done only from the company's equipment, by the designated employees.

Subscribe and unsubscribe to the newsletter

Subscribing and unsubscribing to the newsletter of the trendmobile.co.uk site is free and voluntary and implies acceptance of the following terms of use. Sent messages are not unsolicited and you can unsubscribe at any time by following the instructions in the footer of each email. The messages sent comply with the Law on electronic commerce in terms of commercial communication, as stipulated by Romanian and international legislation. Our company always puts the customer first. We will do our best to ensure that the shopping experience is unique and enjoyable for you. We invite you to the product page. Remarketing Policy In the pages of the website http://www.trendmobile.ro/, through a remarketing tag and a conversion code, received from Google AdWords, cookies are collected (number that identifies only a web browser on a particular computer, not a person). The Google remarketing tag collects cookies in order to show ads on Google Display websites and in Google Search. When users visit a website page that contains a remarketing tag, the browser cookie they use is added to a remarketing list. A remarketing list is a set of user cookies, generated by one or more remarketing tags. Google AdWords uses cookies to show sponsored ads on the websites of the Google Display Network and in Google Search to users who have visited the pages of the website http://www.trendmobile.ro/. If you do not agree with Google's use of cookies, disabling can be done through the Ad Preferences Manager.